Send Us a Message

Have a question, need support, or want to provide feedback? Fill out the form below and we'll get back to you as soon as possible.

Get in Touch

Discord Server

Join our Discord community for real-time support and updates.

Join Discord

Email Support

For urgent matters or detailed inquiries.

[email protected]

Response Time

We typically respond within 24 hours during business days.

Emergency issues: 2-4 hours

Staff Availability

Monday - Friday 9:00 AM - 11:00 PM EST
Saturday 10:00 AM - 12:00 AM EST
Sunday 10:00 AM - 10:00 PM EST

Contact Our Staff

Server Owner

John "Outlaw" Smith

Server Owner & Lead Developer

For technical issues, server development, and general inquiries.

Head Admin

Sarah "Sheriff" Johnson

Head Administrator

For rule violations, ban appeals, and administrative matters.

Community Manager

Mike "Rancher" Davis

Community Manager

For community events, feedback, and general questions.

Event Coordinator

Emily "Trader" Wilson

Event Coordinator

For event suggestions, participation, and coordination.

Frequently Asked Questions

How do I apply for whitelist?

You can apply for whitelist by filling out our application form on the Whitelist page. Make sure to provide detailed information about your character and experience.

How long does whitelist approval take?

We typically review whitelist applications within 24-48 hours. You'll receive a notification on Discord once your application has been processed.

What are the server rules?

You can find our complete server rules on the Rules page. Please read them carefully before applying.

How do I report a rule violation?

You can report rule violations through our Discord server, contact form, or by reaching out to any staff member directly.

What if I'm banned from the server?

If you believe you were banned unfairly, you can submit a ban appeal through our contact form or Discord server. Include all relevant information and evidence.

How can I support the server?

You can support our server by donating, participating in events, following the rules, and being an active member of our community.